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You did your due diligence, identified your field staff needs, evaluated the mobile app capabilities, and provided convincing information to the CFO on the value of the new mobile workforce app.
Now it is time to implement the solution, and you hear rumblings from field staff that they do not want to incorporate a new mobile workforce app into their workday. They may be resistant because it is another new tool they must learn. Or they might feel like they are being micromanaged, or think the pr...