Customer Communication Management

Have You Perfected Real-Time Customer Communication?

StreetSmart’s Customer Communication Feature Set Keeps Everyone Informed (and Happy)

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Stress-Free Document Signing

Don’t let important documents get lost in the shuffle. With eSignature, customers can sign any invoice or estimate right on your field workers’ phones. Customers enjoy the easy process and admins enjoy the timely, error-free digital paperwork.

Confirm Job Completion Instantly

Cut down on the back and forth. Send comprehensive job completion emails (with details, photos, and signatures) to every customer. Keep everyone on the same page and curb customer complaints with just a few clicks.

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On-the-Spot Invoicing
and Estimates

Don’t leave customers hanging. StreetSmart empowers your field workers to create invoices and estimates right on site. All they need is a mobile device. Get projects moving faster and keep customers happy.

Send Customer Satisfaction
Surveys Effortlessly

Upon job completion, StreetSmart automatically sends out a customer satisfaction survey. You’ll always have the insights you need to boost customer satisfaction. Plus, once you’ve collected the positive reviews you can easily share them online.

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The Only Field Service Management App That Prioritizes Field Worker Adoption

The last thing your workers want is to waste time learning new tools and processes. We get that. That’s why StreetSmart is the only fsm app specifically designed to maximize user adoption. Our workflow automations increase productivity, improve efficiency and boost ROI—without making workers’ lives harder. Everybody wins.

Field Service Companies Choose StreetSmart
for Customer Communication Management

“StreetSmart helps the team communicate easily, research and document field issues. It’s even reduced billing time, improved the delivery of production reports and ultimately, helped us optimize scheduling to better service for customers.”

Jan Mahler

Warranty Administrator - AIS Construction Equipment

“The number of calls going into our distribution center were pulling people away from important tasks to answer calls. Electronic delivery confirmation has eliminated the complaints completely.”

Clyde R. Brathwaite

Senior Transportation Manager - Benjamin Moore

“Before, customers would only have a signature as a proof of delivery. StreetSmart gives them a visual to see the actual product that was delivered.”

Willie Thornton

Warehouse Supervisor - Graybar

User-Friendly Field Service Management Software

Deliver a Better Experience for Your Employees and Your Customers
With Our Modern Workflow Management Solution

Workflow Automation

Replace inefficient paper forms and manual processes with automations. StreetSmart streamlines your core tasks in just a few clicks. Get the features you need to make work easier for your employees—and nothing you don’t.

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Customer Satisfaction

StreetSmart empowers your team members to provide high-quality service every time. Maximize first-time fix rates, increase service speed and reduce costly errors. Give your customers a great experience and open the door for repeat and referral business.

Field Service Management

Optimize every aspect of your field worker management with our modern fsm solution. From scheduling to invoicing and everything in between—let StreetSmart do the work for you. Managing a large mobile workforce has never been easier.

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User Adoption

StreetSmart is the only field service app built with a worker-first mentality. The app’s intuitive, user-friendly interface makes it easy to learn and even easier to use. Our FieldFirst approach focuses on your workers’ core tasks—optimizing and automating the things that matter to them. We make their lives easier and their days more productive.

Optimize Customer Communication
and Watch Satisfaction Rates Skyrocket

Streamline customer communication management with StreetSmart. A well-informed customer is a happy customer.