ResourcesCase StudyJohns Disposal Improves Customer Support On 600 Routes With StreetSmart

Johns Disposal Improves Customer Support On 600 Routes With StreetSmart

How a Modern Workforce Management Solution Powers Effective Customer Service

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In This Case Study

Johns Disposal is a family-owned and operated commercial waste services company. They built their reputation on keeping customers happy. However, as the business evolved, it became clear that manual processes were holding them back.

Thanks to StreetSmart, Johns Disposal doesn’t struggle to manage routes. This solution allows the company to improve day-to-day operations and continue their long-standing reputation for superior customer support.

With StreetSmart, Johns Disposal achieved:

  • 600 routes with improved customer service
  • Streamlining of documentation of issues and special requests
  • Better ability to track and review routes
  • More effective management of the dispatch process

See How Johns Disposal Skyrocketed Customer Satisfaction

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