Optimize Every Aspect of Your Work Day
Streamline Manual and Repetitive Tasks With Modern Workflow Management Software
Workflow Optimization: Make Complicated Business Processes Easier and Faster
Workflow Automation
Automate the time-consuming manual processes that are slowing down your workforce. StreetSmart makes paper forms and manual processes a thing of the past. Automate scheduling, invoicing, customer notifications, job completion emails, customer feedback surveys and more. Increase efficiency and supercharge growth with simple, effective automation.
Customer Satisfaction
Improve customer satisfaction, without increasing workloads. Ensure that every job is done fast and done well with StreetSmart’s skill-based scheduling and on-the-job task helper. Eliminate costly errors that are leaving your customer dissatisfied with field service automations. Streamline customer communication with automated customer notifications. Give your customers a great experience and open the door for repeat and referral business.
Field Service Management
Optimize every aspect of your field worker management with our modern fsm solution. From scheduling to invoicing and everything in between—let StreetSmart do the work for you. Managing a large mobile workforce has never been easier.
User Adoption
StreetSmart is the only field service app built with a worker-first mentality. The app’s intuitive, user-friendly interface makes it easy to learn and even easier to use. Our FieldFirst approach focuses on your workers’ core tasks—optimizing and automating the things that matter to them. We make their lives easier and their days more productive.
Employee Training
Get new workers up-to-speed quickly. StreetSmart gives each worker easy access to a checklist of the tasks required to complete their job assignment. This on-the-job help maximizes first-time fix rates and boosts employee confidence. And to ensure your employees are never in over their heads, StreetSmart gives your back office admins instant access to each workers’ skills and availability. This means you’ll never send a worker or technician to a job they aren’t fully qualified for. Optimize your scheduling to take full advantage of every worker.
Team Communication
StreetSmart streamlines communication across your entire company. Office staff can notify field workers of new jobs or job status changes via SMS, email or in-app messages. These real-time notifications keep everyone organized and on track. StreetSmart reduces back and forth with automated forms and data collection. Field workers can quickly and easily attach details, like signatures and photos, to any job right from the mobile app. Your back office admins will never have to chase down the information they need.
The Only Workflow Management App
That Prioritizes Field Worker Adoption
The last thing your workers want is to waste time learning new tools and processes. We get that. That’s why StreetSmart is the only workflow management software specifically designed to maximize user adoption. Our workflow management system increases productivity, improves efficiency and boosts ROI—without making workers’ lives harder. Everybody wins.
Businesses See Immediate Results With StreetSmart’s Workflow Management System
Companies large and small benefit from StreetSmart’s workflow management platform.
When Benjamin Moore found their current systems couldn’t keep up with their growth, they knew they needed to modernize. They used StreetSmart’s workflow software to optimize their customer service and delivery processes.
By partnering with StreetSmart, Benjamin Moore experienced:
99%
on-time delivery
Decreased
driver overtime
Increased
productivity
Eliminated
delivery dispute calls
Mobile Workforce Management Solution
Loved by Brands Everywhere
“The overtime data is a big win for us. We have had a 43% reduction in overtime expenses.”
Michelle S. Teeples
Department Administrator of Continuing Care Services - Kaiser Permanente
“StreetSmart helps us stand out from the competition ... Now we can track our field crew, communicate about specific repair requests, optimize efficiency and deliver the best possible service to our clients. Custom forms, checklists and photographs document the work as it happens.”
Thomas Scholen
President - Aquatech Management of Long Island
“Before, customers would only have a signature as a proof of delivery. StreetSmart gives them a visual to see the actual product that was delivered.”
Willie Thornton
Warehouse Supervisor - Graybar
“We liked StreetSmart the best because of the user interface on the web management application and because it had uses beyond time tracking.”
Tina Merrifield
Network Administrator - ComNet Communications
“This mobile workforce tool gives us the ability to quickly get our drivers to the right place, after receiving a customer service request. StreetSmart helps provide a great same-day customer experience that we have come to rely on.”
Daniel Jongetjes
General Manager - Johns Disposal Service
“[StreetSmart] has been a win-win for Core-Mark, by helping to increase our productivity and provide visibility into merchandiser activities and work time.”
Rodney Reynolds
Sales Administrator Manager - Core-Mark
“In fact, you could say that we’re stretched to capacity. But with [StreetSmart], we have been able to significantly increase that workload without adding any personnel or vehicles to our fleet. That’s significant.”
Dave Martyn
Director of Logistics - Goodwill Industries
“StreetSmart is an all-in-one solution. It tracks our handlers but it also eliminates manual paperwork.”
Gigi
Office Manager - Geese Police