Drive Growth and Revenue With Workflow Automation
Optimize Field Tasks and Back Office Operations—Effortlessly
Serve More Customers, Without Hiring More Workers
Every business has one goal in common: growth. But actually scaling your business is difficult. And it’s especially difficult with time-consuming paper forms and error-prone manual processes weighing you down.
Hiring more field workers isn’t the answer. It’s not cost-effective to simply throw more unproductive workers into the mix. Instead, field service companies need to find a way to optimize the productivity of their current team.
The simplest path to improved productivity is to introduce automated workflows. When done right, workflow automation tools make complicated business processes easier and faster. Field service automation platforms, specifically, streamline repetitive field tasks and time-consuming back office work.
Improve customer satisfaction, get happier workers and supercharge growth with simple, effective automation.
Do More With Less
Take on more clients, without having to hire more workers. Modern workflow automation software, like StreetSmart, eliminates time-consuming manual processes. Your employees won’t waste any more time on menial work. Instead, they will be free to devote their time and energy to higher-value tasks. This means you can serve more clients with the same amount of resources and higher profit margins.
Promote Employee Happiness
Increase employee engagement and satisfaction, without wasting money on short-term fixes like raises or retreats. When employees have more time for the work they care about (and were hired to do) they look forward to coming to work. Happier employees perform better. Let StreetSmart’s task automation handle the mundane tasks and give your employees their happiness back.
Boost Customer Satisfaction
Improve customer satisfaction, without increasing workloads. Field service automation platforms eliminate costly errors that are leaving your customer dissatisfied. Automate scheduling, invoicing, customer notifications, job completion emails, customer feedback surveys and more to ensure nothing falls through the cracks. Provide high-quality service every time to boost satisfaction and earn more repeat customers.
Intuitive Field Service Automation Platform That Supports Growth Without Adding Complexity
FieldFirst Feature Set
Create a frictionless experience for your field workers. StreetSmart optimizes the three areas that matter most: starting the day, working the job and submitting job details.
Workers can clock in, clock out and track breaks with one click. Connect timesheets to your payroll system to streamline processing.
One-Click Job Details
With one click, field workers can see appointment and job details for any assigned job. Lose the guesswork and complete jobs
Job Task Helper
Maximize fix rates by workers a complete checklist of tasks required to complete their job assignment.
Create digital forms to replace all your paper and manual processes. With customizable templates, it’s easy to transform your paper forms into dynamic, mobile forms that save time, effort and money.
Tasks Completed Forms
Upon job completion, automatically prompt workers to enter details and submit signatures, images and more to facilitate billing.
Job Status Tracking
Monitor progress and proactively take corrective actions. Admins and managers can sort jobs by status or priority.
Send completion details, photos and signatures to customers.
Send customers a feedback/rating survey.
Skills-Based Job Assignments
Assign jobs based on experience to ensure each customer receives the best service possible. Admins have instant access to each workers’ skills and availability.
Efficiency Bonus API
Maximize back office operational efficiencies and reduce data entry work. StreetSmart integrates seamlessly with your existing systems.
Quickly and easily assign, reschedule or reassign jobs. Admins have instant access to worker calendars, skills and GPS locations.
Activity and Performance Reports
Get the insights to improve productivity and lower costs. Select from a wide range of default reports, or build your own custom report.
Field workers are given the best route to each job in Google Maps. Save time and mileage while ensuring workers arrive at job sites in a timely manner.
Track reimbursable mileage and expenses with just a few clicks.
GPS Worker Location Map
Instantly see where each field worker is on a GPS-driven map.
Mission Control Dashboard
A user-friendly portal for all job details, scheduling, forms, timesheets, mileage, alerts, reports, geofencing and more.
Send messages to field workers or other admins.